Brauerei Schloss Eggenberg
Embracing VoIP Telephone Solution
„The collaboration between UNICOPE, our IT service provider, and Schloss Eggenberg worked excellently, and we are fully satisfied with the implementation as well as the daily operation.“
Marco Speer, IT Administrator
For eight generations, Eggenberg has been crafting beer with great craftsmanship for the Salzkammergut region. This independence allows Schloss Eggenberg to work as they please and brew characterful and distinctive beers. They aim to surprise, delight, and continue brewing beer for the next centuries, doing what they do best.
This provides stability for all partners, customers, and employees.
Additional details can be found at: Brauerei Schloss Eggenberg
The goal was to replace the existing outdated system and modernize the infrastructure. Requirements included:
The hosted telephone system, mobile landline, was implemented, featuring desk phones from Yealink, mobile apps, and softphone clients for sales, IT, and accounting departments.
In addition to an IVR (Intelligent Voice Response) for the telephone menu, the system utilizes features that enable modern and reliable internal and external communication.